how we support you
data is the lifeblood of all business large and small, yet most do not actively monitor, maintain and update their digital analytics. our digital analytics support solutions provide peace of mind and expertise to keep your Google Analytics and Google Tag Manager implementations running optimised.
investigation into issues relating to the collection &
reporting of data into & out of Google Analytics
answering your questions in relation to the collection &
reporting using Google Analytics
training & guidance on how to use and configure the
Google Analytics product & reports
training & explanation on how to interpret
measurements and metrics in Google Analytics.
adding tracking tags and scripts to your existing
installation of Google Tag Manager
linking of Google AdWords and Search Console
best practice advice for tracking marketing
campaigns using UTM tags
how do I log a support request?
all support is managed via our ticketing platform at: https://traffika.zendesk.com
how much does it cost?
we offer a single Google Analytics support package, which includes 10 15 minute support credits for only $595 (+GST)
how is it delivered?
depending on the request and the specific issue, support is delivered via email, phone or screen share